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  • Written by Anna Baluch
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    Michael Santiago, CRPC™

    Senior Financial Editor

    Michael Santiago, a senior financial editor, joined RetireGuide in 2023. With over 10 years of professional writing and editing experience, he brings a wealth of expertise in creating content for diverse industries, including travel and healthcare. Having traveled to more than 40 countries across five continents and lived in Europe and Asia for several years, Michael's global perspective enriches his work. He combines his strong writing skills, editorial judgment and passion for crafting accurate and engrossing content to enhance the user experience on RetireGuide.

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  • Published: October 11, 2024
  • Updated: October 23, 2024
  • 7 min read time
  • This page features 9 Cited Research Articles
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APA Baluch, A. (2024, October 23). Sentinel Security Life At a Glance: Rates, Products and Reviews. RetireGuide.com. Retrieved December 18, 2024, from https://www.retireguide.com/annuities/companies/sentinel-security-life/

MLA Baluch, Anna. "Sentinel Security Life At a Glance: Rates, Products and Reviews." RetireGuide.com, 23 Oct 2024, https://www.retireguide.com/annuities/companies/sentinel-security-life/.

Chicago Baluch, Anna. "Sentinel Security Life At a Glance: Rates, Products and Reviews." RetireGuide.com. Last modified October 23, 2024. https://www.retireguide.com/annuities/companies/sentinel-security-life/.

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Key Takeaways
  • Sentinel Security Life’s annuities make up about 0.30% of the U.S. annuity industry.
  • With the company’s long list of rider options, you can customize your annuity account to meet your goals.
  • Compared to other annuity companies, Sentinel Security Life has received more complaints from customers in the past few years.

Company Overview

Headquartered in Utah and founded in 1948 by a group of funeral directors, Sentinel Security Life sells annuities and life insurance to customers in 36 states. It offers fixed, index and income annuities that may be customized through various riders at an additional cost.

Annuity Products Offered by Sentinel Security Life

Sentinel Security Life’s lineup of annuity products includes income, index and fixed annuities.

Fixed Annuities

The Personal Choice Annuity is Sentinel Security Life’s fixed annuity with guarantee periods of three, five, seven or 10 years. You may choose from the available six riders, which vary by state and include:

  • Required Minimum Distribution Rider
  • Preferred 10% Free Withdrawal Rider
  • Terminal Illness/Nursing Home Care Rider
  • 72(t) Free Withdrawal Rider
  • Death Benefit Feature Rider
  • Accumulated Interest Withdrawal Rider

Index Annuities

There are four index annuities available through Sentinel Security Life.

With Personal Choice Plus+, you may customize your annuity through four interest crediting options (five-year fixed rate, annual point-to-point cap, monthly averaging cap and monthly sum cap) and four riders.

Accumulation Protector PlusSM offers a 10-year guarantee and exclusive access to the CS Momentum and CS ESG Macro 5 indexes. A Rate Enhancement Rider is also an option.

The Retirement Plus Multiplier® offers three surrender periods: five, seven or 10 years. There are two riders: the buy-up rider and a guaranteed lifetime withdrawal benefit. You may choose from the S&P 500 or the Goldman Sachs Aging of America Dynamic Balance Index.

Known by Sentinel Security Life as the “Ultimate Income Annuity,” the Summit Bonus IndexSM has an optional income rider, which can increase your 7% premium bonus to 15%. It also guarantees a roll-up rate of 7.25% for the first 10 years and includes a guaranteed lifetime withdrawal benefit rider.

Guaranteed Income Annuities

Sentinel Security Life’s guaranteed income annuity is a deferred income product with a 2.75% minimum interest rate and penalty-free withdrawals of up to 10% of the account value after the first contract year. It also allows you to choose one of three optional riders.

Guaranteed Lifetime Withdrawal Benefit (GLWB) Rider
With this rider, you’ll get a one-time premium bonus of 11% plus an 8.5% roll-up rate that is guaranteed for 10 years.
Legacy Benefit Rider
The Legacy Benefit Rider offers a death benefit and immediately adds a 10% bonus to the annuity’s death benefit value.
Accumulation Benefit Rider
With the Accumulation Benefit Rider, you’ll receive a 'Benefit Base' that is used to calculate your payments and death benefit. This rider guarantees an increase of 175% of the interest applied to the account value for the first ten years.
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Features and Benefits

Sentinel Security Life stands out for its highly customizable products. Its fixed, index and income annuities come with a variety of index options as well as riders that make it easy to create an investment that meets your unique retirement goals and preferences. The GLWB rider, for example, guarantees a certain amount of income for your lifetime, while the Legacy Benefit Rider is designed to leave an additional amount of money for your beneficiaries.

Current Rates and Performance

The interest rates of Sentinel Security Life’s annuities will dictate their performance. If you’re interested in the company’s annuity options, you can find interest rate information on its dedicated product pages and the current rates page. You may also contact Sentinel Security Life directly for the most updated interest rates. Remember that quoted rates may vary based on state and tax requirements.

Financial Strength and Stability

Financial strength and stability are essential when choosing an insurance provider, as they directly impact the reliability of coverage and the security of investments. A strong financial foundation ensures that a company can meet its obligations to policyholders, even in challenging economic conditions. This stability fosters confidence, allowing customers to plan for the future with peace of mind, knowing their financial goals are supported by a dependable provider.

Credit Ratings

Sentinel Security Life’s Credit Ratings
Rating CompanyCredit Rating
AM BestB++ (Good)
S&PNot Rated
FitchNot Rated

Company Stability

Originally named Sentinel Mutual Insurance Company, Sentinel Security Life Insurance Company has been in business for more than 70 years and serves customers in 36 states. It began to offer its first annuity product, the Personal Choice Annuity, in 2011. In 2023, the company sold over $1 billion in individual annuities, according to the National Association of Insurance Commissioners (NAIC). This figure accounts for nearly 0.30% of the annuity industry in the U.S.

Customer Experience and Satisfaction

The National Association of Insurance Commissioners’ (NAIC) Complaint Index provides a yearly report that measures client satisfaction in insurance and annuity industries. According to this complaint index there were two complaints related to Sentinel Security Life’s annuities in 2023, six complaints in 2022 and 13 in 2021. Sentinel Security Life was not part of the 2022 or 2023 editions of the J.D. Power Customer Satisfaction Index Ranking, which assesses the overall customer satisfaction of annuity companies.

Sentinel Security Life’s Complaint Score
Complaint Score
All Policy Types0.26
Individual Annuities1.18

Pros and Cons of Sentinel Security Life Annuities

When evaluating Sentinel Security Life annuities, it’s important to consider both the advantages and disadvantages. These financial products are designed to provide a reliable source of income and offer various features that can benefit policyholders. However, like any investment, they come with potential drawbacks. Understanding the pros and cons can help you make an informed decision that aligns with your financial goals.

Advantages
  • Customizable Annuities: Thanks to the various riders available, Sentinel Security Life’s annuities can be customized to align with your retirement goals and preferences.
  • Multiple index Annuity Options: Sentinel offers four index annuities, which each come with their own unique features.
  • Convenient Web Portal: If you open an annuity with Sentinel Security Life, the customer web portal will provide you with 24/7 account access through your desktop, tablet or mobile device.
Disadvantages
  • Poor Customer Satisfaction: Sentinel Security Life has more customer complaints than other well-known annuity providers.
  • Annuity Products Can Be Confusing: While the customization options are a huge plus, Sentinel’s annuities may be overwhelming and challenging to understand, especially if you’re new to these products.
  • Limited Availability: Sentinel Security Life’s annuities are only offered in 36 states and products, features and riders might not be available everywhere.

Sentinel Security Life’s annuities can be tailored to achieve various retirement goals. It offers more riders than other annuity providers as well as unique features that may not be available elsewhere. However, the company’s lower financial stability ratings, high complaint score and limited presence are alarming and should be considered before committing to one of its products.

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Frequently Asked Questions About Sentinel Security Life Annuities

Does Sentinel Security Life offer penalty-free withdrawals on its annuity products?
Yes, if you have funds in a fixed annuity, you may withdraw them penalty-free in the first contract year. After the first year, you may withdraw up to 10% of your Required Minimum Distribution (RMD) without a penalty.
What happens if I make a late premium payment on a Sentinel Security Life annuity?
If you pay a premium late, you can expect a 30 day grace period. Once the grace period is up, your annuity contract will lapse so it’s important to set up automatic withdrawals or set reminders to ensure timely payments.
How does the death benefit feature on Sentinel Security Life annuities work?
The death benefit feature is designed to protect your beneficiary. If you live outside of California, your beneficiary will receive the greater of your account value (minus any non-vested premium bonus) or the minimum guaranteed surrender value. If you reside in California, the death benefit payable to your beneficiary(ies) will be the greater of your account value or the minimum guaranteed surrender value.

Editor Norah Layne contributed to this article.

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Last Modified: October 23, 2024

9 Cited Research Articles

  1. J.D. Power. (2023, October 12). Satisfaction with Life Insurance and Annuity Products Climbs as Customers Embrace Digital, J.D. Power Finds. Retrieved from https://www.jdpower.com/business/press-releases/2023-us-individual-life-insurance-annuity-studies
  2. A.M. Best. (2014, June 10). A.M. Best Affirms Ratings of Sentinel Security Life Insurance Company. Retrieved from https://news.ambest.com/newscontent
  3. National Association of Insurance Commissioners. (n.d.). Results By Complaint Code. Retrieved from https://content.naic.org/cis_refined_results
  4. Sentinel Security Life. (n.d.). Accumulation Protector PlusSM Annuity. Retrieved from https://www.sslco.com/
  5. Sentinel Security Life. (n.d.). Frequently Asked Questions. Retrieved from https://www.sslco.com/frequently-asked-questions
  6. Sentinel Security Life. (n.d.). Guaranteed Income Annuity. Retrieved from https://www.sslco.com/products/guaranteed-income-annuity
  7. Sentinel Security Life. (n.d.). Personal Choice Plus+ Annuity. Retrieved from https://www.sslco.com/products/personal-choice-plus-annuity
  8. Sentinel Security Life. (n.d.). Retirement Plus Multiplier®Annuity. Retrieved from https://www.sslco.com/products/retirement-plus-multipliersm
  9. Sentinel Security Life. (n.d.). The Accumulation Protector PlusSM Annuity. Retrieved from https://www.sslco.com/products/app