Kristen Coates has over 12 years of editing experience. Most recently, she launched and led the small-business vertical at CNN Underscored Money. Prior to that, she worked at Gartner, collaborating with thought leaders to support business success. She began her career as a technical editor at a due diligence and compliance firm, focusing on anti-money laundering and anti-bribery reports while managing the editorial team. Kristen holds a Master’s in Publishing from The George Washington University and an undergraduate degree in English Literature. In her free time, she reviews books for the newsletter Shelf Awareness.